Case Studies
The Proper Treatment
A new disaster-recovery partner helps Kinetico Incorporated prepare
for the worst.
January 2011 | by Jim Utsler
Up Close
- Customer: Kinetico Incorporated
- Headquartrs: Newbury, Ohio
-
Business: Manufacturer and distributor of water
treatment systems
- Challenge: Improving backup
and disaster-recovery processes
- Solution: Using
the VAULT400 service from United Computer Group to move its backups off
tape and ensure quicker and more efficient disaster recovery
-
Software: JD Edwards World
- Hardware: An
IBM System i 525
By now, most organizations recognize the importance of sound
disaster-recovery (DR) procedures. For some, however, best-practice details
may be elusive. Should they back up to tape, mirror one system to another or
perhaps partner with a third-party DR provider?
Those were just a few of the questions that came up when Kinetico
Incorporated began reconsidering its recovery time objectives (RTOs).
It had been using tape for daily and weekly backups, which it shipped
to an offsite vaulting facility. Ned Sherry, director of IT with
Kinetico, notes, “We had an RTO of well over 24 hours and the
potential of losing two days’ worth of data.”
Neither of these situations sat well with management. They and
Sherry wanted both an RTO and a recovery point objective (RPO) of 24
hours or less. They also wanted a relatively hands-off alternative to
tape, which, given the company’s small IT department, was vital to
the viability of any tape successor.
After exhaustive research, Kinetico chose VAULT400, a
DR-hosting service from United Computer Group (UCG). Using this
service, Kinetico can now send daily encrypted backups over wire to
UCG and VAULT400 and avoid dealing with tape at all. This arrangement
more than meets Kinetico’s RTOs and RPOs.
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