UCG’s VAULT400 data center facilities provide a secure, highly reliable environment and can serve as an extension of your own facilities. The entire infrastructure is designed from the ground up to ensure business continuity. Our comprehensive data vaulting, disaster recovery and business continuity services ensure that vital business processes always function smoothly.
VAULT400's cloud backup and recovery solutions employ over-the-wire encryption ensuring organizations trying to standardize their electronic data interchange and storage will meet confidentiality and security standards.
Our professionally managed data centers give organizations confidence that their critical information is securely backed up and stored for as long as necessary, yet quickly accessible when needed. Supports all major platforms including the IBM iSeries, System i, AS/400, Windows, Linux, and Unix.
Our Industrial class Uninterruptable Power Systems [UPS] are supplied by diversely distributed utility power and backed up by two of the largest diesel generators in the region. In emergency situations, we supply the region's 911 Emergency Services Response Center with emergency generator power.
VAULT400 is focused on a single, central objective: Maximizing uptime for our customers. Using our proactive, state-of-the-art electronic monitoring system, our personnel and our clients can constantly track changes in electrical load levels for every individual branch circuit. This system also allows us to “model” changes to the electrical infrastructure before actual changes are made. This provides an invaluable tool for detecting and identifying potential problems before new systems are deployed to the environment.
The VAULT400 team is committed to act as trusted stewards to our customers and communities. As a data center, we know that we are a big user of power. So we've spent millions of dollars investing in our facilities and updating our infrastructure to delivering this power in clean and efficient ways. For example, using 300 tons of HVAC cooling distributed via a pressurized downdraft system, we maintain constant temperature and humidity control of the data center. By keeping costs down and improving efficiencies, we keep the best interests of our customers in mind while minimizing our carbon footprint.
VAULT400 data centers are protected by a state-of-the-art laser air sampling fire detection technology, which is backed by a pre-action, double interlocked dry pipe fire protection system. With a laser air sampling system capable of detecting particles of combustion as low as 0.0015%/ft (0.005%/m), our warning system is 2000 times more sensitive than conventional smoke detectors. The higher sensitivity of the detector allows it to detect low energy fires even in high airflow environments that typically dilute smoke concentrations.
VAULT400 maintains a 24-7 onsite Network Operations Center (NOC), which monitors the security and video systems 24 hours a day, 365 days a year.
There is no unescorted access to the data center off hours. The state-of-the-art DSX security system maintains access control to authorized personnel via proximity card and key pad at all data center entrances. A violation of the systems protocol automatically triggers an alarm that is monitored by two redundant and geographically diverse monitoring centers.
Video surveillance is applied at every entrance and throughout the data center facility, with all recorded archives maintained for 90 days. Outside of normal business hours, we employ physical security to perform regular patrols of the data center. An hourly patrol of the entire building occurs from 6:00 p.m. to 7:00 a.m. ET Monday through Friday and around the clock on weekends and holidays. Uniformed lobby security guards also control access to the building entrances and elevators after hours as well as during weekends and holidays.
The data center perimeter is constructed with two physical layers of concrete reinforced material. In addition, the two physical layers of doors to the data center are made from heavy gauge steel with security-grade construction.